Privacy Policy

About the SaleNLock

SaleNLock lets you manage the amount transferred to your OK Dollar Advance Merchant account. We can add Cashier, Cash Collector, Salesman for a single Dummy Merchant which is linked with OK Dollar Advance Merchant for managing Request Money and Received Money for OK Dollar account.

You can make a fast and easy payment to shopkeepers or merchants using Make Payment option. Enter a registered SaleNLock number, Enter amount to be paid, remarks click on Submit and make a easy payment. You can use Scan QR Code to simply scan the shop or merchant QR Code and make a payment.

About this policy and your privacy

This policy explains how we can collect, use, hold and disclose your personal information, as well as ensuring the quality, integrity and security of your personal information under applicable Laws.

What is personal information

Personal information includes any information or opinion, about an identified individual or an individual who can be reasonably identified from that information. The information or opinion will still be personal information whether it is true or not and regardless of whether we have kept a record of it.

Some examples of personal information may include your:

• name
  
• mailing or street address details;
  
• contact details such as telephone numbers, email address, social media platform username;
  
• government-issued identifiers such as National Registration Card (NRC) Number, driver license number or Taxpayer Identification Number (TIN)
  
• bank account and credit card details;
  
• photograph, video or audio recording; and sensitive information such as information relating to your health, biometric data, criminal history, racial or ethnic origin.
  

What kinds of personal information do we collect and hold?

The personal information that we collect about you will depend on the products or services that you apply for or enquire about. If you do not allow us to collect all of the personal information we reasonably request, we may not be able to deliver those products or services to you.

Throughout the life of your product or service, we may also collect and hold additional personal information about you. This could include transaction information or making a record of queries or complaints you make.

Generally, we only collect ‘sensitive information’ if it is reasonably necessary to provide you with a specific product or service and you expressly consent to our collection.

Use of Information

We use the information discussed above in a number of ways, such as:

• processing applications and transactions;
  
• verifying your identity;
  
• preventing fraud and enhancing the security of your account or our online services;
  
• responding to your requests and communicating with you;
  
• performing analytics concerning your use of our online services;
  
• providing you with tailored products and marketing messages;
  
• operating, evaluating and improving our business (including developing new products and services; performing data analytics; and performing auditing and other internal functions);
  
• for various business purposes, where permissible under applicable laws and regulations;
  
• complying with and enforcing applicable Laws and our policies; and
  
• for any other purposes that we may disclose at the time you provide, or we collect your information.
  

How do we hold and protect your personal information?

Much of the information we hold about you will be stored electronically. We store some of your information in secure data center that we located in Yangon, Myanmar. We also store information in other data centers or data centers of our contracted service providers (including cloud storage providers), and some of these data centers may be located outside Myanmar. Some information we hold about you will be stored in paper files.

We use a range of physical, electronic and other security measures to protect the security, confidentiality and integrity of the personal information we hold both in Myanmar and overseas. For examples:

• access to our information systems is controlled through identity and access management controls;
  
• employees and our contracted service providers are bound by internal information security requirements and are required to keep information secure;
  
• all employees are required to complete training about privacy and information security; and
  
• we regularly monitor and review our compliance with industry best practices.
  

How to delete account?

To delete SaleNLock account, you should contact customer care through Email Id : customercare@okdollar.com.

Direct deletion of the account by the customer can't be allowed as per the instructions from the Central Bank of Myanmar, which is the governing body for non-banking finance entities.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

INTERNET WALLET MYANMAR LIMITED
www.okdollar.com
No.(265), Bogyoke Road, Kyauktada Township,Yangon, Myanmar.
info@okdollar.com